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1.0
Details
This company needs closing down! Praying on old vunrable people, ripping them of, charging around 10k for a bathroom than costs around. Mark Johnson should be ashamed how he can sleep at night knowing he has build a business to rip old people off! As for how he talks...
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2 comments
GlisteningDeer605
#1692743

can you get back to me I to building a case mark Johnson should be stopped

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Review
#1493531 Review #1493531 is a subjective opinion of poster.
Reason of review
Poor customer service

Mobility Plus in Nottingham, England - NOT A COMPANY TO USE

1.0
Details
SINCE MY LAST REVIEW MY SOLICITOR HAS BEEN INVOLVED AND A FURTHER 300 POUNDS HAS BEEN REFUNDED,BUT I HAVE NOW GIVEN UP.I STILL THINK THEY ARE EXPENSIVE RUBBISH BUT THAT IS NOW ALL DONE,NO MORE REVIEWS,
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Review
#1664848 Review #1664848 is a subjective opinion of poster.

Mobility Plus in Paul, England - Mark johns

before mark john came it was ok. but now its no good he has made it very hard to work he takes time off jobs and will not pay you your full money most of the staff have gone 4 in one week if we all get together and stop this man
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1 comment
WakefulCavalierKingCharlesSpaniel230
#1758465

Anyone had a good result taking mobility plus to the ombudsman

Review
#1544569 Review #1544569 is a subjective opinion of poster.
Initially I trusted the surveyor who came to quote me for my new bathroom. I was told what I should have but was given no options eg P shaped bath or straight sided. In retrospect I was treated as an old lady who could not make any decisions. I was told it would take 9...
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1 comment
GlisteningDeer605
#1692759

the surveyors have never fitted a bathroom one of them worked in currys so how can they do this job the job the job is only as good as the fitter

Review
#1535655 Review #1535655 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
WE HAD A WALKI IN SHOWER,I WISH WE HAD NEVER HEARD OF THIS COMPANY,WE WERE 9 DAYS WITHOUT A BATH OR SHOWER,WHILST THIS USELESS THING WAS BEING FITTED,MY WIFE WAS AN INVALID SUFFERING KIDNEY FAILURE,COULD NOT HAVE A WASH EXCEPT A STRIP WASH WHICH I GAVE HER.EVENTUALLY...
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1 comment
Anonymous
#1696875

most of the fitters do not know what there are doing not been trained

Review
#1501511 Review #1501511 is a subjective opinion of poster.
Cons
  • Attitude to customer
  • Price
Reason of review
Pricing issue
Loss
$7000
Preferred solution
Price reduction
2.1
Details
It all started really well.lovely man , thorough visit.then we got down to the nitty gritty.obviously he bad mouthed all other companies etc.including ones what belonged to the same chain as this one.he could miraculously drop the price by over £1000,THEN knock this...
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Review
#1450392 Review #1450392 is a subjective opinion of poster.
Reason of review
Poor customer service

Mobility Plus in London, England - Bath lift not working.

The initial installation went very well and the bathroom fitter worked well, we used the bath lift once and the second time we could not get it to work, it was during the Christmas break and we waited until the holiday was over and rang them on the 4th Jan, but we are still waiting to get the bath repaired,after paying over £ 6.5000 for the bath, I feel very annoyed and can’t seem to get anyone to get things done, it appears once they have your money they could not care a jot, I have been in the service industry all my working life and you do not treat your clients this way.
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Review
#1444683 Review #1444683 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$7
Preferred solution
Full refund
1.0
Details
Lovely elderly client of mine paid 10k for a wet room, lots of problems and leaks, aftercare is awful, no one will return his calls. The original fitter was supposed to come and fix it yeasterdsy, failed to turn up. Ceiling below bathroom is ruined and it’s an...
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1 comment
Anonymous
#1696880

a lot of the fitters do not know what there are doing. no training and the times given to do the jobs are not enough time

Review
#1360665 Review #1360665 is a subjective opinion of poster.

Mobility Plus - Dad and mum parted with 7k cash -a rip off

1.3
Details
My parents both 84 distressed and unhappy at the quality, noise and leaking the shower makes. Bad form Dr Hillary Jones you should be ashamed of yourself promoting this product through the daily mail whom vulnerable elderly trust!!!!!!!
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Review
#1353468 Review #1353468 is a subjective opinion of poster.
Reason of review
Bad quality

Mobility Plus - Appalling

1.3
Details
Discussted with the company. My parents are 90 & 91. They have paid thousand for a new walk in shower, toilet & sink plus new floor. The toilet seat moves and can't access it to fix. The floor had turned yellow. Plus shower leaks. Contacted them numerous times, keep saying some one Will get back to them. Please don't let other elderly folk get ripped off.
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Review
#1344054 Review #1344054 is a subjective opinion of poster.

Contact Mobility Plus Customer Service

Mailing Address:
Mobility Plus
Independence House, Burdon Way
Stokesley, England TS9 5PY
United Kingdom
Phone:
+44 800 077 6393
All Mobility Plus Contacts
1.0
Details
My elderly and frail neighbour needed a walk in shower instead of bath. I have over 40 years experience in the construction industry. Sadly these types of companies are predators on the vulnerable. I am appalled by the entire experience she has endured at the hands of...
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1 comment
Anonymous
#1544926

NEVER TOUCH THIS COMPANY HAD THREE QUOTES FROM OTHER COMPANIES AFTER WORK INSTALLED BY MOBILITY PLUS £4 000 CHEAPER AND HIGHER QUALITY MATERIALS ALSO BATHROOM COMPLETELY STRIPPED OUT WHICH I THOUGHT MOBILITY PLUS CHARGED FOR

Review
#1318210 Review #1318210 is a subjective opinion of poster.